iDoxSolutions, Inc. (iDox), specializes in providing enterprise content management (ECM) and enterprise records management (ERM) solutions and services.  iDox has established a leadership position in providing enterprise solutions and services over the last 15 years in delivering over 70 Federal Government ECM/ERM contracts.  iDox has successfully delivered and supported content management, knowledge management, 5015.2 compliant records management, and workflow implementations all within budget and on time.  A significant contributing factor to iDox success is our Center of Excellence.

 

Core Capabilities

Capabilities Images
IT Modernization
IT Modernization

iDoxSolutions specializes in transitioning legacy environments into agile, modern architectures with a focus on enhancing operational efficiency by integrating high-security software development and managed hosting services, ensuring enterprise-wide data integrity and accessibility. 

Key Accounts (NAICS 541511, 541512): 

Department of State Bureau of Administration, Shared Knowledge Services (2016 – present) 

Department of State Bureau of the Comptroller and Global Financial Services (2004 – present) 

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Infrastructure & Database Management
Infrastructure & Database Management

Foundational infrastructure services, including server maintenance, system patching, troubleshooting, ATO support, log and security monitoring, and sustainment of classified networks, Dedicated Internet Network (DIN) enclaves, and unclassified development environments. 

Key Accounts (NAICS 541519): 

Department of State Bureau of Administration, Shared Knowledge Services (2016 – present) 

US Food and Drug Administration Center for Tobacco Products (2019 – present) 

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Business Process Reengineering & Management
Business Process Reengineering & Management

Development and delivery of digital workflow orchestration, process mining insights, and modernization of mission operations. 

Key Accounts (NAICS 541511, 541512, 541519): 

Department of State Bureau of the Comptroller and Global Financial Services, Emergencies in the Consular and Diplomatic Service (2023 – present) 

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Enterprise Content / Record Management
Enterprise Content / Record Management

Comprehensive governance across repositories, email, cloud platforms, collaboration environments, end‑to‑end lifecycle controls, in‑place record keeping, and NARA‑compliant retention automation. 

Key Accounts (NAICS 541519):

US Army, Medical Research and Development Command (2018 – present) 

Department of State Bureau of International Narcotics and Law Enforcement Affairs (2015 – Present) 

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Data Analytics & AI
Data Analytics & AI

Artificial Intelligence solutions, real‑time decision dashboards, predictive models, and secure multi‑source data integration. 

Key Accounts (NAICS 541512): 

General Services Administration, Office of Government-wide Policy (2017 – present) 

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Center of Excellence

The iDox Center of Excellence (COE) brings together experienced professionals, proven processes and reusable methodologies to support customer mission requirements across Enterprise Content Management, Enterprise Records Management and Data Analytics. 

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Federal Information is Complex. Your Systems Don’t Have to Be.

iDox Solutions help agencies overcome barriers that slow progress and limit the value of their information.

 

Compliance, Security, & Governance

NARA, FOIA, and eDiscovery‑aligned controls embedded throughout solution architecture. Security‑first design incorporating least‑privilege, role‑based access, and federal cybersecurity baselines. Governance frameworks reducing duplication, improving audit readiness, and supporting transparency. Developed and delivered data quality standards for federal statistical officials.