The Center of Excellence
The iDoxSolutions Center of Excellence (COE) is staffed with experienced professionals who are committed to provide customers with solutions that address their mission goals. Solutions delivery includes Enterprise Content Management (ECM) Enterprise Records Management (ERM) and Data Analysis (DA); all with an emphasis on providing the ability to access accurate and relevant data to deliver quality results.
The COE gives iDox an exceptional ability to deliver solutions using:
Proven Frameworks
Established ECM/ERM/DA best practice processes and procedures.
Built to Reuse
Reusable methods and capabilities as cornerstones of our methodology.
Operational Expertise
Proven in-place documented processes to address technical issues and support.
Technology Discovery
Product research (eDiscovery, SharePoint, Analytics, etc.)
Navigating Complex Information Environments and It’s Challenges
iDox has 17+ years of experience in the ECM/ERM/DA market, we understand the challenges organizations face when modernizing and implementing enterprise information solutions.
Our Center of Excellence addresses challenges across both technology and human factors, including:
Regulatory & Compliance - Navigating complex and evolving regulatory requirements across diverse environments.
Security & Risk - Addressing internal and external security considerations throughout the solutions lifecycle.
Legacy Systems - Connecting or modernizing legacy technologies that can create information silos and limit access to critical information.
Mobile, Social, & Cloud - Supporting the evolving technologies, platforms, and user expectations shaping modern information environments.
By combing proven technical expertise with an understanding of organizational and user needs, iDox helps organizations address implementation challenges and build solutins for long-term success.