iDoxSolutions, Inc. (iDox), is a small business specializing in providing enterprise content management (ECM) and enterprise records management (ERM) solutions and services. iDox has established a leadership position in providing enterprise solutions and services over the last 15 years in delivering over 70 Federal Government ECM/ERM contracts. iDox has successfully delivered and supported content management, knowledge management, 5015.2 compliant records management, and workflow implementations all within budget and on time. A significant contributing factor to iDox success is our Center of Excellence.
The iDoxSolutions Center of Excellence (COE) is staffed with experienced professionals who are committed to provide customers with solutions that address their mission goals. Solutions delivery includes Enterprise Content Management (ECM) Enterprise Records Management (ERM) and Data Analysis (DA); all with an emphasis on providing the ability to access accurate and relevant data to deliver quality results.
The COE gives iDox an exceptional ability to deliver solutions using:
- Established ECM/ERM/DA best practice processes and procedures
- Reusable methods and capabilities as cornerstones of our methodology
- Proven in-place documented processes to address technical issues and support
- Product research (eDiscovery, SharePoint, Analytics, etc.)
Because iDox has 17+ years of experience in the ECM/ERM/DA market, we also understand the challenges that may stand in the way of a successful implementation. Among those challenges are:
- Compliance with a diverse, global regulatory environment
- Security concerns having both internal and external influences
- Legacy systems that create information silos
- Mobile, social and cloud issues
The COE staff address these and other challenges from both a technology and human factors standpoint. The result is project success in the iDox core capabilities discribed below!
ENTERPRISE CONTENT MANAGEMENT – (ECM)
iDox Enterprise Content Management solutions allow organizations to govern electronic information – including email, SharePoint folder content, shared drive data – all from creation to archiving without disrupting agency operations. More >
ENTERPRISE RECORDS MANAGEMENT – (ERM)
iDox delivers innovative and practical NARA compliant enterprise records management systems that minimize disruption to the mission. The ability to manage the records “in place” results in efficiency and cost savings!
BUSINESS PROCESS MANAGEMENT – (BPM)
iDox business systems make agencies more efficient with easy to use business process solutions that save time and money. More >
DATA ANALYTICS AND BUSINESS INTELLIGENCE
iDox provides the products and services required to effectively manage the modern enterprise. iDox Data Analytics Professionals start by understanding the goals of the organization, then combine data sources into effective dashboards enabling leaders to work with actionable information in real time.